Privacy Policy

Privacy Policy

Introduction

Welcome to https://finance-claim-expert.dreamdwellings.net (hereinafter referred to as “Finance Claim Expert,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and protection of personal information in accordance with various global privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  • Our official website at https://finance-claim-expert.dreamdwellings.net
  • All applications, software, and services offered by Finance Claim Expert
  • Any interactive features on our websites that collect user information
  • Links to third-party platforms or services found on our site (each with its own privacy policies)

Processing Activities

This policy describes how we handle your personal data when you:

  1. Utilize our applications and services as an authorized user.
  2. Visit our websites linked to this Privacy Policy.
  3. Engage with communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: Details related to your user account, including usernames and passwords.
  2. Payment Information: Data associated with your payment methods for transactions on our platform.
  3. Financial Information: Your financial records and details required for processing payments or refunds.
  4. Purchase Information: Items you buy from us, along with order history.
  5. Mobile Device Identifiers: Unique identifiers assigned to your mobile device, such as IP addresses and device IDs.
  6. Location Data: Geographic data from your device when you interact with our location-based services.
  7. Feedback: Comments, suggestions, or reviews you provide to improve our services.
  8. Social Media Information: Details obtained through social media platforms when users choose to connect their accounts with us.
  9. Product Information: Data about the products you view, search for, or purchase on our website.

We collect this data through various means: user input forms, account settings, browsing activities, interactions with our apps and services, and automated technologies (e.g., cookies, pixels). Additionally, third parties may share personal data with us, adhering to their respective privacy policies.

Cookies

We employ cookies to enhance your experience on our website and for analytical purposes:

  • Strictly Necessary Cookies: Ensure basic functionality of the website.
  • Preference Cookies: Remember user preferences and settings.
  • Analytics Cookies: Track site usage and gather analytics data, helping us improve our services.

Users can control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for the duration required by law or for the specific purposes it was collected. Once these purposes are fulfilled, we securely delete or anonymize the data in accordance with our data retention policies.

Security Measures

We have implemented robust security measures to safeguard your personal information:

  • Encryption: We use encryption protocols for secure communication and data storage.
  • Secure Third-Party Processing: Our trusted partners assist in processing data, ensuring they adhere to strict privacy standards.
  • Access Controls: Strict access controls are in place to ensure only authorized personnel can access sensitive data.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If we learn that we have received such data, we will take steps to delete it and notify parents or legal guardians.

Your Rights (Depending on Your Location)

The privacy rights of our users vary based on their geographical location. Here are some common rights you may possess:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure: Demand the deletion of your personal information under certain circumstances.
  • Restriction: Limit the use of your data in specific situations.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from unfair treatment due to exercising your privacy rights.

To exercise these rights or have any data-related queries, please contact our Privacy Team via email at [email protected] or by post to the address provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be clearly communicated through our website and/or direct communication with users.

Contact Information

For any privacy-related inquiries, requests to unsubscribe, or questions regarding your data, please reach out to us at:
Email: [email protected]
Address: [Privacy Team Address]